Many of you already know my journey to creating the first embroidable stuffed toy. It took years and several tries to perfect a product that I could feel proud of. For me, this pride comes not only from how adorable each animal is; it also comes from the quality and features that are number one in this industry.
We created this business and we want to continue to be an industry leader. If you are considering Embroider Buddy® as a product of choice, I would like to thank you and remind you how we’ve become a product you can trust:
- We have the finest quality fabrics and materials. Our meticulous detailing and finishes, hidden zippers, soft materials, embroidered eyes and whimsical designs offer quality you can trust.
- We have size options…and big bellies! All Embroider Buddy® stuffed animals are available in 16” size and some are available in 22”. Each has a generously sized flat pile belly to add your embroidery design.
- We are constantly innovating new products. There’s been too many new products to list in the past year, but here’s just a few that are quickly becoming favourites: Okie Owl, Parker Pug, Clara Classic Collection, new blankey buddies, and an expanded line of pillows and holiday products.
- We listen to our customers. Thanks to your feedback we’ve improved, changed and added to the Embroider Buddy® collection.
- Our customer service is second to none. Whether you need to reach us by phone, email, a Facebook post, a website comment or even snail mail, we always provide a pleasant and helpful response with 24-48 business hours – usually quicker. We always have lots of product in stock and if your favourite one is sold out, you can be assured its on order and will be in soon.
Every time we see a new Embroider Buddy® creation posted to our Facebook Customer Gallery, for sale on Etsy or on a customer’s website, our hearts are warmed and we feel gratitude for having made a product with quality you can trust. We know these creations hold special memories for many children and adults alike and we are thankful to be part of these moments.
As always, if you have any questions or comments about our products, please contact us. We look forward to hearing from you.